FAQ

Can i trust you, this website, IFG?

Yes! We have been in business since 2012.

We founded our own production and gathered a strong team of like-minded people, but also created a unique universe. It grows and evolves thanks to players and game events, and we continue to improve game mechanics and expand playable factions.

We want you to be as happy as we are. Only with your support and interest in our product, we will be able to create something completely new, something that other game systems have failed to deliver. We really want you to have a burning desire to become a part of the universe and take a place in the Verge of War story.

So, if you have a question something’s wrong – get in touch!
And if something’s right, get in touch too, we love good news!

Our direct contact is vergeofwar.community@gmail.com.

Where do you ship?

Worldwide!

When do I get my order?

As quickly as the courier can get it to you, usually it takes 5-10 days.
We ship Monday to Friday, from Ukraine.

Shipments to most of Europe have been regularly getting there in as little as 5 days, and to North America in 10. Holidays or weather surprises can delay shipments by a couple more days. 

How much does shipping cost?

We offer flat fee shipping, worldwide, at a low cost! The shipping fee for your order is fixed no matter the number of items in your cart, so go ahead and load it up!

Everywhere in the world :

Little box (any quantity): US $6

Large Box like a Faction Box or WarBox (any quantity): US $15

You always get a TRACKING number after your parcel has been shipped by email.  If you have not received your order after 30 days from shipping date, we will gladly reship it to you free of charge.

What if i need to modify my order or change my shipping address?

No problem! Just email us about it – and we will modify any changes in your order.